Terms & Conditions

1. Acceptance of Terms

By accessing or using Zenvella Heart ("the Platform", "we", "our", or "us"), available at zenvellaheart.com, you confirm that you have read, understood, and agreed to be legally bound by these Terms and Conditions.

2. Eligibility & 18+ Adult Policy

Zenvella Heart is exclusively intended for adults. You must be at least 18 years of age (or the legal age of majority in your jurisdiction) to create an account or interact with members on the Platform. By creating an account, you represent and warrant that you meet this requirement.

3. Member Conduct & Community Guidelines

To preserve a secure, premium, and respectful dating environment, all members agree to:

• Provide accurate and authentic information about themselves.
• Treat other members with respect, dignity, and courteous conduct.
• Never upload or transmit illegal, abusive, defamatory, discriminatory, or unsolicited commercial content.
• Never solicit money, financial aid, or commercial transactions from other members.

4. Account Termination & Moderation

We reserve the right to suspend or terminate accounts that violate our safety policies, community standards, or these terms, with or without prior notice.

5. Disclaimers & Limitation of Liability

Zenvella Heart provides matching and communication services "as is" and cannot guarantee specific romantic outcomes or compatibility. Members are responsible for their interactions both online and offline.

6. Contact Us

If you have any questions regarding these Terms, please contact us at support@zenvellaheart.com.